Your memories deserve care.

This policy explains, in plain language, how Keepsake Quest uses the information you provide when creating a personalized interactive gift adventure.

What we collect

We collect the account details you provide, the memories and media you choose to upload, your package and occasion choices, and messages you send to support. We also receive basic purchase information from the checkout platform needed to identify your order.

How we use it

We use your details to create, deliver, support, and improve your Keepsake Quest. We do not ask you to upload anything you do not have the right to share.

Sharing

Your private adventure is meant for the people you choose. We may use service providers that help run the site, store submitted materials, process payment, or respond to support requests. We do not promise that a private link is impossible to share, so treat it like any other personal link.

Your choices

You can contact support to ask about your account or uploaded media. For deletion requests, see our Media Retention and Deletion page.

Questions

Contact support if you have a privacy question or want help with a request.